1)   Introduction

  • The remuneration system for Estate Agents is based on the provision of service and / or upon successful transaction.
  • This document stipulates the professional fee/commission for Estate Agents based on standard services rendered on property transactions.
  • This scale of professional fee/commission is not intended to restrict or interfere with any private arrangements which Estate Agents may have with their clients.
  • Agreements and undertakings in all transactions shall be made between clients and Shinoken & Hecks and   not withthe individual Salesperson.
  • Payment for commission shall be made payable to Shinoken & Hecks Realty Pte Ltd, not the individual Salesperson.
  • Shinoken & Hecks and their clients and Estate Agents amongst themselves shall document/communicate at the outset, their agreement on commission, costs and disbursements. The documentation/communication shall also include the scope of works, duties and undertakings by the Estate Agents.

2)   Interpretation

  • “Salesperson” refers to individuals who perform estate agency work (prior to CEA referred to as Property Agent) who represent Shinoken & Hecks as the “Estate Agent”;
  • “Estate Agents” refer to estate agency businesses; e.g. Shinoken & Hecks Pte Ltd
  • “Clients” means all those who engage, use or retain the services of the Estate Agent;
  • “Professional fee/commission” means all forms of remuneration including commission, Brokerage fee, finder’s fee, service fee, disbursements or any other sum payable by clients to The Estate Agent;
  • “Gross rental” means total monthly rental (including rental of furniture, maintenance charge and sinking fund, where applicable);

3)   Professional Fee / Commission
I            All Sale and Purchase of Property in Singapore
II           Leasing of Property in Singapore
III          Assignment (All types of Properties)
IV          Management (All types of properties)

I.      All Sale and Purchase of Property in Singapore

PartyProfessional Fee Commission Payable to Estate Agent
VendorMinimum two percent (2%) or Up to a maximum of four percent (4%)
of contracted price as sales commission.
PurchaserMinimum One percent (1%) or Up to 2% of contracted price as Service fee
(if the Estate Agent is the appointed representative).

An Estate Agent or the Salesperson shall not accept any commissions from both the Vendor and Purchaser in the same transaction regardless consent has been obtain from either party. This is in strict compliance to the Estate Agents (Estate Agency Work) Regulations 2010.

Commission shall become due immediately upon completion of sale and purchase or as otherwise agreed between the parties. In a co-brokerage, the agents shall collect the commission from their respective clients as in the table above.

II.      Leasing of Property in Singapore (applies for Landlord or Tenant)

Type of Lease  Duration of LeaseProfessional Fee
Room Rental or
Partial Unit  
24 Months or less


Every subsequent 12 months
or less


Renewal of Lease for every 12 months lease
Minimum One (1) month’s rent or any higher amount as agreed

Minimum Half (1/2) month’s rent or any higher amount as agreed

Minimum Half (1/2) month’s rent or any higher amount as agreed
Whole Unit24 Months or Less


Every subsequent 12 months
or less

Renewal of Lease for every 12 months lease
Minimum One (1) month’s rent or any higher amount as agreed

Minimum Half (1/2) month’s rent or any higher amount as agreed

Minimum Half (1/2) month’s rent or any higher amount as agreed

An Estate Agent or Salesperson shall not accept any commission from both the Landlord and Tenant in the same transaction regardless consent has been obtains from either party. This is in strict compliance to the Estate Agents (Estate Agency Work) Regulations 2010.

Commission shall become due immediately upon execution of the tenancy agreement by Landlord and Tenant.

In a co-brokerage, the co-broking agents shall collect the commission from their respective clients as in the above or as otherwise agreed between the parties.

III.      Assignment (All types of properties)

Party Professional Fee Commission Payable to Agency
Assignor (party giving up)Min $3,000 or 10% Assignment Fee – whichever is higher.
Assignee (party taking over)Min $3,000 or one (1) of a month’s gross rental-whichever is higher.

An Agent shall not accept any commission from both the Assignor and Assignee in the same transaction regardless consent has been obtains from either party. This is in strict compliance to the Estate Agents (Estate Agency Work) Regulations 2010.

Commission shall become due immediately upon execution of the assignment agreement. In a co-brokerage, the co-broking agents shall collect the commission from their respective clients as in the above or as otherwise agreed between the parties.

IV.     Management (All types of properties)

Basis of ManagementProfessional Fee Commission Payable to Agency
For Individual Unit$200 or Ten percent (10%) of gross monthly rental whichever is higher.
For Management Corporations under the Land Title (Strata) ActBy negotiation with Shinoken & Hecks Pte Ltd

Commission is due to Agency monthly in advance upon receipt of rental from Tenant. For Management Corporations, commission payable would generally be on an accrued basis.

The Agency may, by prior agreement with client, claim disbursements for expenses such as phone calls, postage and stationery, transport costs, etc.

4) Goods and Service Charge (GST)
All commission payable is subject to GST in accordance to the Goods and Service Tax Act.

5) Professional Code of Practice
Salespersons are not allowed to dual represent. They are not allowed to collect commission from both the customer in the same transaction regardless consent has been given. All Shinoken & Hecks salesperson co-broke with each other in any transaction. The sharing of commission shall be negotiated and agreed between the parties.